FAQ

1. What is Kids Trend?

Kids Trend is your one-stop online store in the UAE for kids’ toys, clothing, and accessories. We bring fun, fashion, and creativity together to make every child’s world brighter.

2. Where are you located?

We’re proudly based in the United Arab Emirates and deliver across all Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

3. Do you offer delivery across the UAE?

Yes! We offer fast and reliable delivery to all parts of the UAE. Delivery times may vary depending on your location, but most orders arrive within 2–4 working days.

4. What payment methods do you accept?

We accept Cash on Delivery (COD), Credit/Debit Cards, and secure online payments through trusted UAE payment gateways.

5. Can I return or exchange an item?

Yes! If you receive a defective or incorrect product, you can request a return or exchange within 7 days of delivery. Items must be unused, in their original packaging, and with tags attached.

6. How do I track my order?

Once your order is confirmed, you’ll receive a tracking number via email or WhatsApp. You can use it to follow your order’s journey until it reaches your doorstep.

7. Are your products genuine and safe for kids?

Absolutely! All our toys, clothes, and accessories are carefully selected for quality and safety. We partner with trusted brands and suppliers to ensure your little ones get the best.

8. Do you offer discounts or promotions?

Yes! Keep an eye on our website and social media pages for special offers, bundle deals, and seasonal discounts.

9. Can I contact you for help or inquiries?

Of course! You can reach us via:
📧 Email: support@kidstrend.ae 
We’re happy to help with orders, sizing, or any questions you may have.